– an office worker with a wide range of responsibilities from reception of telephone calls (receptionist) to assistant manager (personal secretary).
The modern secretary usually requires the skill of working with a personal computer, knowledge of foreign languages, communication skills, a culture of communication, punctuality and accuracy.
To work as a secretary, you do not need to have special knowledge, abilities, any person can work for him.
Not exactly. To work as a secretary, you do not need to complete a university, it’s enough to finish specialized courses. The courses of secretaries cover not so little: the study of business communication, ethics, speed reading, practical psychology, office work, typing courses, shorthand, gaining the ability to handle office equipment, mini-ATS, skills in 1C. In addition, psychologists point to the importance of such qualities, such as: the ability of a person to feel subtly others and adequately respond to the behavior of others, resistance to stress. Psychologists call this set of qualities “emotional intelligence.” This is not something everyone does, this is not taught in the university, it does not depend on the intellectual intelligence of a person.
Secretary should be a tall, long-legged beauty.
Its task is to decorate the office. Not certainly in that way. Quite pleasant appearance. Since the secretary is a business person of the firm. Therefore, must necessarily have a sense of style, the presence of good taste. It is the ability to dress beautifully, competently speak, behave in society in accordance with the elementary rules of business etiquette forms the first impression of the clients about the company. Business partners, initially communicating with the secretary, intuitively decide whether they will deal with this firm or not. The head of the business structure, which cares, above all, the prestige of his company, will never put a beautiful, but incompetent girl in the waiting room. It is advisable to organize the work of the chief and the office – one of the many duties of the secretary.
It’s easy to work as a secretary.
You just need to answer calls, make coffee, sign documents. No, it’s not. Representatives of this profession often face reprocessing, a constant reorganization of their schedule in accordance with the schedule of the chief. The work of a secretary is often emotionally exhausting. When there are not many cases, which happens very rarely, they are often loaded with additional work, for example, office manager functions, etc. And if the boss has a bad mood, the first one who falls under the hot hand is the secretary. In addition, a good secretary is a peacekeeper of the company, it is able to prevent a possible “storm”. Of course, this is not in the service manual. But the ability to “keep a blow” depends on the degree of relationship between the secretary and the head. In addition, the secretary should be able to find a common language with the team, maintain an even, business relationship with all employees, without singling out anyone. In addition to this skillful psychological work, the secretary is responsible for conducting business correspondence, scheduling the boss’s working day, answering all kinds of calls, accepting business partners, monitoring the work of the reception, and sometimes the whole office.
Secretary “girl on errands” to fulfill the “desires” of the company, the decisive figure of the secretary in the company does not have.
Not exactly. The secretary, who managed to gain authority from the team and the chef, becomes a kind of “gray cardinal”, invisibly, but can significantly influence the work of the company as a whole. Often the head appeals for advice to the secretary, and it is from the referent that the final decision of the chef depends. He is often better informed about the affairs of the firm than the chief and his deputies, and can give timely correct, balanced advice. The secretary sets the tone for each working day, indirectly affects the manager. For example, a well-organized workplace, timely informed by the necessary information facilitates the work of the chief.
The secretary does not have career opportunities.
The profession does not involve promotions. Partly so. A good secretary will keep the head near him. The boss will in every way ignore the referee’s requests for promotion, if he is confident in his employee and knows that he can be relied upon in any circumstances. So professionalism and devotion can play with the employee “evil joke.” On the other hand, these qualities can be the basis for career growth. The secretary on a duty of service should participate in all processes in firm, and it is very important acquired life experience and fine start in the future. Many examples are known when, after work as a secretary, people became businessmen, high-ranking officials, top managers. In addition, a qualified secretary nowadays can earn quite well, at the level of a large top manager.
Secretary is a female profession.
Men do not work in similar positions. Women mainly work as secretaries. This is explained by the fact that emotionally, women are more flexible, they are more easily adjusted to the mood, habits, character of the boss, settle conflicts, etc. However, men are also able to cope with the duties of a secretary. Many large firms prefer the representatives of the stronger sex, renaming the post from “secretary” to “assistant manager.”
The profession of a secretary is one of the most demanded in the labor market.
Yes it is. Any company is simply vital to a person who would follow all the documentation, meet customers, serve coffee, protect the boss’s office from unwanted visitors. In addition, it was the “calling card” of the firm.
Any secretary is the mistress of the leader from whom she works.
This is an established myth. In it everyone is assured, except for the boss and the secretary. The professional is distinguished by the fact that if he does not want this type of relationship, then this will not happen. Although official novels – not so rare. It so happened that the chief and the secretary spend a lot of time together at work, go through all the complexities of business, so informal relations often arise between them. But the existing distance between the chief and the secretary in the interests of the firm is better not to be reduced.
The secretary must smile constantly.
Yes, it is. After all, no one wants to see a sad, aggressive or shy worker. The position of the secretary obliges to treat everyone appearing on the threshold of the boss, kindly, with a smile, politely to expel not desirable to the chief of visitors. There are even special trainings, which teach you to smile when you need it.