Any traveler is faced with the fact that in an unfamiliar country he needs to stop somewhere. And staying at the hotel is another adventure. Someone gets a disgusting number, and someone is confronted with the loss of things.
Tourism workers openly admit that any traveler can be deceived not only when booking an excursion, but also when choosing a hotel.
It turns out that there are a lot of secrets of staying in hotels that an inexperienced traveler should know. Otherwise, he will be in an unpleasant or awkward situation, losing time, money and nerves.
Superior rooms without extra charge.
Sometimes for an improved number a traveler is required to pay an extra fee. In fact, there are many honest ways to get such a bonus. He can rely on the newlyweds, regular customers, a married couple for the anniversary. There are a lot of reasons. Employees of the tourism industry know about this and constantly use this trick. You just need to notify the hotel in advance about your extraordinary event. Some manage to go for years “honeymoon”, booking improved rooms in different hotels.
It turns out that a direct hotel reservation for a client can result in a loss of room. Themselves love hotels when customers refer to them directly. In this case, you can do without paying commissions. But if suddenly with free numbers will be a problem due to the sudden arrival of the group or the peak of attendance, then the first direct orders will suffer. It is necessary to understand the administration of the hotel – it is better to sacrifice a single tourist, than to spoil relations with a large regular client or to refuse a whole group.
Advertising in a network hotel.
It is believed that working under the name of a large brand hotels give the client a certain level of quality, due to “common standards.” In fact, the same people work there as in small private hotels. There are no special secrets of the network service. Just network hotels spend much more money on their advertising.
Attention to reviews.
When choosing a hotel, tourists pay special attention to the reviews of other travelers. This sometimes becomes almost the most important criterion. In practice, it often turns out that positive reviews are written by the employees themselves, and the negative ones by competitors. It is believed that positive reviews increase the profitability of the hotel by 15%, and the abundance of negative ones can ruin it altogether. That’s why clients are always asked to leave positive feedback. However, information about the participation in the program of the hotel staff can be fraught with trouble if it becomes known. But to leave feedback about competitors, honestly and indicating all the shortcomings, it is not so unlawful. And to get reliable information about the hotel, it is worth to listen to the reviews of real friends of people who have visited there.
Do not believe photos from the site and from the catalog.
In practice, reality can be slightly different than that presented in promotional products. Some hotels, even in a high price category, do not share photos of certain categories of rooms. So it’s always worth checking how the chosen number looks exactly. This can be understood from the description, try to find photos of predecessors on the Internet. Otherwise, dreams of a luxury room with a swimming pool can turn into a reality of living in a cottage on the backyard or in a room in the middle of the building. Just pictured luxury villa is more expensive, much more expensive.
Discuss the possibility of a discount on the number.
If the hotel is not fully loaded with guests, for 70%, you can always count on a discount when paying. You just need to politely ask for it.
The tourist is sent to the right place.
Some managers are afraid of customers who clearly know what they want. But the other Dodgers are sending them where they need them.It is urgent to sell last-minute tours to Turkey? Customers will be convinced that this is the best option at the moment. If discounts give hotels in Thailand, you will have to be inspired to visit Thailand. The managers themselves call this impact a reorientation. A good employee can change plans for about half of the clients who apply to him. As a result, tourists will not go where they originally wanted, but where they benefit the agency.
Specify the final price for the room.
Hotels on their website can indicate the room rate without VAT and without breakfast. A low price makes it possible to increase the attractiveness of the room. But then, different charges are added to the price: a 10 percent service charge, “taxes” for maintenance, infrastructure fees, tourist tax. It is uncompromising to ask the hotel how much the number is exactly. And all the additional fees can be completely canceled if the hotel really wants to accept the tourist.
Ignore coupon sites.
Several years ago, coupons were a popular tool for cheating people. It seemed that the purchase of a coupon to the hotel makes it possible to save money. In practice, it turned out that the discount does not apply to all numbers, not to all dates, or with it something is wrong.
Tourists want to live not just in a hotel, but in an unusual one. On this basis, about 15 years ago, designer hotels became popular. But often they did not come from the sense of style designers, but because of the banal desire to save on finishing the rooms. Designer hotels are a bunch of other people’s ideas, adapted for the hotel business. Does the owner consider it expensive to repaint walls? So you can leave the brickwork without finishing, or cover with wax plaster. The hosts are happy with the savings, and the tourists themselves believe that they have become attached to something fashionable. In such institutions, even devastation can be imagined as an unconventional design decision.
There is quite a serious competition in the hotel business. That is why invisible “fighters” are managers of travel agencies, dealing with tourists and influencing their choice of hotels. These employees maximally motivate, someone with money, and someone with discounts for their own living. The Bulgari Hotels network offered managers a watch as a gift for 4 orders. After this, you begin to believe that the tourism industry is the most corrupt in the world.
Immediately upon check-in, ask the maid to check the mini-bar. After eviction of the previous tenants, he is often forgotten to replenish, automatically recording the missing drinks at the expense of new tourists. And then it will be difficult to prove that the contents of the bar used by the predecessors. It is worthwhile to check what is written on the number. Customers can be very surprised when they see orders from the restaurant, obviously not made by them.
Tour operators at resorts and hotels distribute discount cards. However, if there is a catch, it is not for the tourist. Such cards usually lead to institutions with inflated prices. If you hide the discount card far away, you can find the goods much cheaper. The main thing – do not forget to bargain, even while on vacation.
Respect for the administrator when registering.
During the check-in, you should postpone the phone and talk with the hotel representative. The call can be repeated in five minutes, but deliberate ignoring of the specialist will lead to the fact that he wants to take revenge. Who needs minor trouble? Staff – living people who need respect, not soulless machines.
Payment for the deposit.
Before entering the hotel, the tourist may be asked to make a deposit or give a credit card number. It is better to give it up and pay in cash. After all, these cards can be stolen by an unconscientious employee, and the hotel administration can postpone the funds for any services, even if not provided. There was a case when a tour operator refused to pay for a tourist who had already left, who simply did not have the means.Then the full cost of living was written off directly from the client card.
The road to the hotel.
Often the hotel is a couple of hours away from the airport. In this case, it is possible to suffer from scammers. Usually tourists are loaded onto a bus, and their luggage is put in a special compartment. There can be an inconspicuous box. From her during the movement can get out a teenager, who will open bags and suitcases. After inspecting them, they will be neatly closed, and the valuables are hidden in a box. A tourist will discover a loss when his things are already in a distant pawnshop. To prevent this, you need to pack the luggage with a film, taking the most valuable with you on the bus.
The fact that maids can steal small valuables is not a secret. In appearance you should not leave them even in expensive hotels. Will help to keep expensive things safe. Maids can be “unclean on hand” even in prestigious hotels, not disdaining expensive linens, cosmetics. But most of the time the staff is looking for money and jewelry. From the bundle they will pull out a couple of bills so that it is not so noticeable. And the most experienced thieves do not take the booty with them at all, but hide in the room. If the client discovers the loss before departure and causes scandal, then he will be offered to just look in the room. A thing will be revealed – what can be claims to the employee? The client will be forced to apologize. If the loss does not come to light, it will be safely taken away after eviction. A maid is fired if several complaints about the disappearances occur on her work shift. But no one will prevent her from getting a job in another hotel, where the situation will repeat again.
When a thing disappears from the room, the maid wants to blame immediately. But it often happens that a thing falls over a bedside table or between beds. According to statistics, in one case out of ten out of the pocket of the removed trousers, something falls out. In the drawers of tables, there are often things rolled into the depths. That’s why before you leave it’s worth to look carefully into all the boxes and under the bed. If something is lost, you should notify the hotel administration. In decent institutions, expensive things are handed over to the storage rooms, where they are for three months. And only then these items are given to the staff.
Close the door to the lock number.
Especially this advice is relevant if there are children in the room. Even in the most respected hotels can be random and unkind people. The door should be closed and look after your children. Otherwise, it will be very difficult to find the loss.
The balcony door.
Leaving your room for a while, you must carefully close the door to the balcony. Modern thieves, though not spider-people, but still know how to climb onto the balconies of even the highest floors. And then – the matter of technology, you can clean the number in a few minutes. To find the same thieves is, as a rule, impossible.
Forgotten things in the hotel.
Things that the guest forgot in the hotel, then the maids play the lottery. Usually in the room there is all sorts of small things – chargers, linens, food. But sometimes servants are lucky and forgotten are tablets and smartphones. Usually tourists through the tour operator and tour guide can pick up forgotten things, but sometimes they remain unclaimed. Then the servant and arranges a fun, win-win game.
Myth about the daily replacement of laundry.
Even in five-star hotels used sheets during cleaning are often simply straightened and perestilayut on a new, the second day – turn over to the other side, then swap those on which sleep and those that take shelter. The resident usually by this time already and leaves, not having time to notice deceit. True, if the trick is still opened, you have to honestly change the laundry.
Never be rude to the staff.
Staff can humbly listen to the guest’s insults, but then will not fail to take revenge. So, the maid can wash the floor with a client’s towel, and then return the item on the spot. Popular revenge is to brush the guest’s toilet with a toothbrush.Protect yourself from such a humiliating measure by lathering the toothbrush and then checking its condition. It is worthy to thank the maid’s tip, and the number contain in a relative order, then you will not have to wait for revenge.
It is strictly not recommended to hand over your things to the hotel laundry. You can get back jeans with ironed arrows or a shirt with a hole in it. Or maybe a thing in general to return a stranger. It would be insulting to get old and worn instead of expensive brand things. It happens that the maids discard labels and change them to other clothes.
A dream in someone else’s bed.
The maids admit that if they are to clean a large room, and there is excess time, they can take a nap for a short time directly on the bed of the guest. It happens that the servants and the toilet in the room goes, if there is no time to go to special latrines.
Screaming at someone is not the best way to achieve justice, but sometimes the only way. Conversation in an elevated voice will pay attention to the problem. The one who mumbles about the return of money, will forget a couple of minutes after the promise to solve the problem.
Elimination of shortcomings.
If in the room something is very annoying, you do not need to start shouting at the manager, as well as immediately demand something from him. This behavior of customers is familiar to him, and he immediately takes a defensive position. To start is better with praise, to tell, that the hotel is pleasant and not least thanks to the work of the manager. However, in order to make the hotel really paradise, you can improve some points. You can hint that you are working on an article for a tourist resource and I would not want to pay attention to the negative aspects of the institution. In most cases, the manager will meet and eliminate shortcomings. Of course, the requirements must be reasonable.
Use disposable cups.
The servant usually does not wash cups and glasses thoroughly, but simply rinses them under hot water directly in the sink of the room. Visually the dishes seem clean, in detail to check all the same nobody will be.
Rats in tropical hotels.
If you, resting in the tropics, did not see a rat in your room, this does not mean that it is not there. If the hotel has a large garden, lots of rooms, its own kitchen, then it is simply unrealistic to protect all this from rats and snakes. Some hotels even specifically allow stray cats to enter their territory, but in most cases rats catch glue and then dispose of the bodies.
Shelf life of the products in the mini-bar.
It is the maid’s responsibility to check the shelf life of the chocolates and drinks in the mini-bar, but many ignore this duty. As a result, some chocolates can last for years. The customer should pay attention to the freshness of the products.
Free video viewing in the room.
There is a fairly simple and very few known trick. You can safely watch a movie in the room, and then call the reception and say that they accidentally chose the movie in the menu. It can also be stated that the film never started or that it turned off in the middle. The employee will offer to resume the review, but there already it is worth to answer with a refusal, motivating a speedy departure or a future dream. Money should be asked to return. Only such a ruse to abuse it is not necessary, and then the administration will suspect something amiss.
In theory, all hotel employees, especially those working in the kitchen or with food, must undergo regular medical examinations. In practice, while recruiting, other people’s data and analyzes may well be provided. It used to happen that the waiter or even the chef had syphilis, and somehow managed to get a job.
Theft in the kitchen.
If the kitchen in the hotel has its own, then it probably will flourish theft. Stolen products can always be written off for a morning buffet. Thanks to such a simple and magical step, you can always reset the doubtful accounts. If the hotel has a poor buffet, then the most arrogant cooks work here.The security service can notice if an employee takes out a bag of potatoes, but a piece of cheese hidden under the jacket may not be found. Cooks do not stop even carrying things from the office. The hotel is the best place for small thieves.
Tipping in advance.
In the course of mass events, large dinners or discos, it is very difficult to deserve the position of the waiter. The attention of the employee is sprayed on very many customers. In this situation, the method of preventive tips will be very helpful. The chosen waiter needs to put a note in his pocket. After this action, the table will receive personalized service.
Secondary payment of the order.
In the season of holidays the salary of waiters increases at times. And it’s not about elevated tips left by customers. Some people still pay cash, while signing a check. The waiters also give the document to the bookkeeping department, and leave the cash in their pocket. And when evicting tourists are presented with signed checks, forcing them to pay for them. And the indignation at this point is not playing a role – why did you need to sign a check if you paid in cash? In such a situation, when the tourist has little time before the plane, people prefer to pay the bill quickly the second time.